Courtney's Candles & Creations
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Home > Customer Ratings 99% Positive > Why Buy from Courtney's?

Why Buy from Courtney's?

SUPERB CUSTOMER SERVICE - We treat every customer like we'd like to be treated! 95% of our Customers give us an Excellent Rating! Click Here for Yahoo, Bizrate & Ratings.

SAME DAY SHIPPING - All orders of in stock items, placed by 2 PM (CST)(M-F), will be shipped out the SAME DAY.

FAST DELIVERIES - Standard delivery is via UPS Ground. Since we're in the geographical heartland of the USA, you'll get you order in 2 to 4 business days. Click Here for Shipping Details

FREE SHIPPING - All shipments over $75 to the 48 States are shipped FREE. Shipments under $75 cost only $7 Shipping.

PRODUCTS IN STOCK - We do our very best to keep everything we sell IN STOCK in our OWN WAREHOUSE. Ridgeway Clocks are an exception as they ship directly from their factory in Zeeland, Michigan. If we don't have it... we'll get it, if its possible to get.

EXPERT KNOWLEDGE - We only sell what we love! We're passionate about all our products and know them inside and out. We'd love to help you with any questions at all.

GREAT PRICING - We generally charge the lowest prices authorized by the manufacturer. If you see one of our items for less somewhere else... beware. Check carefully to see if they are new items with manufacturer warranties.

NO SALES TAX - We never collect sales tax on shipments outside our home state of Missouri.

CALL TOLL FREE - Call anytime between 8am and 5pm (CST).

INTERNATIONAL SHIPPING AVAILABLE - We ship most products Internationally. We have regular customers in Canada, UK, EU & Australia. Our minimum International order is $100. Fragrance Lampe Oils cannot be shipped outside the 48 US States and Canada because they are flammable. Fragrance Lampes (we include an extra free wick stone instead of the free lampe oil bottle), Clocks & Clayworks can ship internationally. Check the SHIPPING OPTIONS pull down menu on the Checkout page for the shipping costs outside the 48 US States.

SECURE ON-LINE ORDERING - When you shop at Courtney's you'll be one of millions of customers who have safely shopped across the Yahoo! network without credit card fraud. Courtney's is part of the Yahoo! Shopping Network and utilizes the Secure Sockets Layer (SSL), an advanced encryption technology. Our Secure Sockets Layer (SSL) software is provided by Yahoo!. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Courtney's has processed over 50,000 on-line orders since we started our Internet Store in 1998 and have never had a customer's credit card compromised. HACKER SAFE sweeps our website daily to make sure it's SAFE.

COMPLETE PRIVACY - We keep all of your personal information private. We never sell, rent, or give any of your information (including email addresses) to any third party. All of your information is kept confidential. Discarded documents are all shredded.

RETURN POLICY - 30 day return policy. Click Here for Return Policy Details Ridgeway Clocks are an exception as due to Ridgeway Policies they may not be returned.


Just wanted to let you know that my clock arrived yesterday here in Australia and I have been extremely satisfied with your service and the product, which now ... read more

Heather J.


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